LEGAL
Privacy Policy
We respect the information security of customers, suppliers and website visitors. This policy explains how we handle information when you browse our website, email us or submit a sourcing request.
Information we collect
We may collect your name, company, business email, phone number, country or region, website, product category, estimated quantity, drawings, sample details and other sourcing requirements that you provide. Basic server logs may also record browser type and access time.
How we use information
We use information to respond to inquiries, evaluate products and customization requirements, prepare quotations, coordinate samples and orders, arrange inspection and delivery, meet legal obligations and improve our service.
Sharing and international processing
When necessary for a project, relevant information may be shared with selected production partners, logistics providers, inspection bodies, email providers or website service providers. We do not sell personal information. Cross-border projects may involve transferring business records between your location and China.
Cookies and third-party services
The website may use essential browser storage, access logs, maps, fonts or other third-party services. These providers may process technical information under their own policies. Browser settings can restrict cookies, although some functions may be affected.
Retention and security
We retain information only as long as necessary for the stated purposes, contracts or legal duties and apply reasonable access and document controls. Internet transmission cannot be guaranteed completely secure. Do not send passwords or banking information through the form.
Your choices
You may ask to access, correct or delete information you provided, or stop non-essential business communications. Records required by law or contract may need to be retained.
Contact us
Questions about this policy may be sent to sales@longtowin.com or +86 152 1098 7119.